Data Protection Policy

jy66's Privacy Policy

Your personal information is completely safe with us. Through SSL encryption and strict data protection processes, jy66 is committed to protecting your privacy.

1. Introduction & Scope

jy66 ("we", "our", "platform") operates a safe and reliable online betting and casino service for players in Bangladesh. When you use our website, register, or use any of our services, you agree to the terms of this privacy policy.

This policy explains how we collect your personal information, what we use it for, under what circumstances we may share it with third parties, and what steps we take to protect your information.

This policy applies to all jy66 services — the website, mobile browser version, and any of our digital channels. By using these services, you confirm that you are at least 21 years old and that you accept the terms of this policy.

We believe that respecting user privacy is a core principle of responsible business. That is why jy66 always handles information transparently and is committed to upholding your rights.

2. Information We Collect

jy66 only collects information that is necessary for providing services, managing accounts, and meeting legal obligations. The different categories of information are described below.

2.1 Identity Information

  • Full name
  • Date of birth (for age verification)
  • National ID or passport number (where required)
  • Address and country

2.2 Contact Information

  • Email address
  • Mobile phone number

2.3 Financial Information

  • Payment method details (bKash, Nagad, Rocket, or bank transfer)
  • Transaction history — records of deposits and withdrawals
  • Wallet number or relevant bank account information

Note: We never store your full payment PIN or mobile banking password. This information goes directly to the relevant payment provider at the time of payment.

2.4 Activity & Technical Information

  • IP address and device type
  • Browser type and operating system
  • Site access time, session duration, and pages visited
  • Betting activity and gaming history

3. How We Collect Information

jy66 collects information in the following ways:

3.1 Information You Provide Directly

We collect the information you provide yourself when you create an account, log in, make a deposit or withdrawal, or contact our support team.

3.2 Automatic Collection

When you access our platform, certain information is automatically collected through cookies, log files, and similar technologies. This information is primarily used to improve your browsing experience.

3.3 From Third Parties

In some cases, we may receive limited information from payment providers or identity verification services, which is needed to ensure the security and legitimacy of your account.

jy66 never collects information without your knowledge or consent. All our data collection processes are transparent and in accordance with our policy.

4. Purpose of Using Information

jy66 uses your information only for the following legitimate and necessary purposes:

  • Account management: To create, verify, and manage your account.
  • Service delivery: To carry out betting, gaming, and financial transactions.
  • Security & fraud prevention: To protect your account and detect unauthorized activity.
  • Customer support: To resolve your issues and answer your questions.
  • Responsible gaming: To identify excessive gaming behavior and provide the necessary support.
  • Service improvement: To analyze and improve platform performance.
  • Communication: To notify you of important updates, policy changes, or account-related matters.
  • Legal compliance: To comply with applicable laws and regulations.

We never sell your information to third parties or share it with external organizations for advertising purposes.

5. Disclosure of Information & Third Parties

jy66 may share your information with certain third parties in limited circumstances. In each case, information is shared solely for the purpose of operating the service, never for commercial sale.

5.1 Payment Providers

Relevant financial information is shared with bKash, Nagad, Rocket, or bank transfer providers to process financial transactions. These providers follow their own privacy policies.

5.2 Identity Verification Services

The minimum necessary information may be shared with accredited identity verification organizations when account verification is required.

5.3 Technical Service Providers

Providers of platform infrastructure, hosting, or analytics services may have access to limited technical information — only to carry out their designated functions.

5.4 Legal Requirements

jy66 may be required to disclose information in response to a legal order or obligation from a competent authority. In such cases, we will always disclose only the minimum information necessary.

We never sell or transfer your personal information to advertisers or marketing companies.

6. Cookies & Tracking Technologies

The jy66 website uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

  • Essential cookies: Required for login sessions, security, and the basic functionality of the service. The platform cannot function properly without them.
  • Functional cookies: Help remember your preferences and settings, such as language selection.
  • Analytics cookies: Used to analyze platform usage and improve the service.

6.2 Cookie Controls

You can accept or reject cookies through your browser settings. Keep in mind that disabling essential cookies may affect some platform functionality.

Continuing to use the jy66 site will be considered as your consent to our cookie policy.

7. Data Storage & Security

Protecting your information is one of jy66's top priorities. We follow industry-leading security standards.

7.1 Security Measures

  • SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
  • Data stored in a secure server environment
  • Regular security audits and vulnerability testing
  • Staff data access restricted to the minimum necessary
  • Suspicious activity monitoring and automated alert systems

7.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a defined period as required by legal or regulatory obligations.

7.3 In the Event of a Data Breach

If a security breach occurs and it affects your information, we will notify you within a reasonable time and take the necessary steps to address the situation.

8. Your Rights

As a jy66 user, you have the following rights over your own personal information:

  • Right of access: The right to know what information we hold about you and to receive a copy of it.
  • Right to rectification: The right to request correction of inaccurate or incomplete information.
  • Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
  • Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
  • Right to object: The right to object to the use of your information for certain specific purposes.
  • Right to data portability: The right to receive your information in a common, machine-readable format.

To exercise any of these rights, please contact us directly. We will review your request as quickly as possible.

For some requests, we may need to verify your identity, which is essential for the security of your account.

9. Protection of Minors

jy66 strictly provides services only to those aged 21 and above. We do not and will not collect any information from minors.

Age is verified at the time of account registration. If we become aware that a person under 21 has created an account, that account will be closed immediately and all related information will be deleted.

If you believe a minor is using our platform, please notify our support team.

For Ages 21+

10. Policy Changes

jy66 may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

  • Via a clear notice on the platform
  • By sending a message to your registered email address
  • By publishing the updated version of the policy on this page

Continuing to use the platform after the updated policy is published will be considered as your consent to the new policy. We therefore recommend reviewing this page regularly.

If you object to any changes, you may request that your account be closed.

11. Contact

If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us. jy66's support team is available 24 hours a day, 7 days a week to serve you.

You can reach us through any of the following channels:

24/7 Live Chat — Bengali & English

We understand the importance of your request and will try to respond as quickly as possible. For important matters related to your information, we recommend reaching out via email so that our team can process your request properly.

jy66 fully respects your privacy. We are always committed to keeping your information secure and ensuring your rights are protected.